Privacy Notice
We are Lola Cars Limited.
If you have any questions about this notice, including any requests to exercise your legal rights, please contact us at systems@lola-cars.co.uk or by writing to Lola Cars Limited, Unit 1128, Silverstone Park, Northampton, NN12 8FU.
We may update this notice from time to time. This notice was last updated on 24/04/25.
How do you use my data?
- When you contact us either by phone, email, via our 'contact us' page or on social media, we will usually collect your name, social media handle and contact details, because it’s in our legitimate interest to make sure we can properly respond to your query.
- When you use our website and consent to our use of cookies we will collect information about how you use our website. We may use your personal data contained within this information to improve our website and to better understand how people use it. More details on the information we collect and how we do this is set out in our Cookie Policy.
- When you engage us to provide our services we will collect your name, email address, phone number, company name, company address and your company payment details. We collect this in order to take steps to enter into a contract with you and allow you to purchase our services.
- To send you marketing information. Where you have previously expressed an interest in our products or services (and not opted-out of marketing) we will use your name and email address to send you updates because it is in our legitimate interests to promote our services we think you might be interested in.
Where you have opted in via our website to receive updates on services we will process your personal data to provide you these updates in line with the preferences you have provided and will only use your personal data in this way with your consent.
You can withdraw your consent to marketing at any time by contacting us at systems@lola-cars.co.uk or, where relevant, by following the unsubscribe link in any marketing communication you receive from us.
- To send you surveys. We may from time to time ask if you would like to complete a survey to assist us with our market research. We use your name and email address to send you the survey, and the information you provide in response, such as information about your vehicle, because it is in our legitimate interest to understand our customer base and improve our services.
- When you attend one of our events or a third-party event we also attend (including virtual events via video conferencing providers), we will usually collect your name, email address and phone number. We collect this personal data because it’s in our legitimate interests to promote our business and to know who is attending our events.
- When you apply for a job with us we may collect your name, contact details, recruitment information (e.g. right to work documentation and references), test results, qualifications, accreditations and any additional personal data we may receive from our recruitment partners.
We will use your personal data to assess your suitability for our available roles. We do this to perform our contract obligations or to take steps at your request, before entering into a contract. Where we process your right to work documentation, we will do so to comply with our legal obligations.
- If our business is sold. We process your personal data for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal data in this way, the buyer of our business may not be able to provide services to you.
Who do you share my data with?
- Business partners, suppliers and subcontractors for the performance of the contract we enter into with them or you.
- Promotional events and marketing organisations, we do not sell data for marketing purposes, but may share your data with an event organiser including where we run events with co-hosts. We will always tell you before (usually on the event registration form) and you will be given the chance to opt-out before we do this.
- Regulators/Authorities/Enforcement Agencies if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our, our customers' and others' rights. This includes exchanging your personal data with other companies and organisations for the purposes of fraud protection.
- Prospective investors in and buyers of our business in our legitimate interests to share or transfer your personal data in connection with a merger, sale, financing or acquisition relating to our business.
Where do you store my data?
We store your data on third party servers which are based in the UK. When working with third parties we may need to transfer your personal data outside of the UK and / or EU.
Whenever we transfer your personal data outside of the UK and the EU, we ensure it receives additional protection as required by law. To keep this notice as short and easy to understand as possible, we haven’t set out the specific circumstances when each of these protection measures are used. You can contact us at systems@lola-cars.co.uk for more information about this.
How long do you keep my data for?
We will only retain your personal data for as long as we need it unless we are required to keep it for longer to comply with our legal, accounting or regulatory requirements.
In some circumstances we may carefully anonymise your personal data so that it can no longer be associated with you, and we may use this anonymised information indefinitely without notifying you. We use this anonymised information to improve the way we work and our services.
What are my rights under data protection law?
You have various other rights under applicable data protection laws, including the right to:
- access your personal data (also known as a “subject access request”);
- correct incomplete or inaccurate data we hold about you;
- ask us to erase the personal data we hold about you;
- ask us to restrict our handling of your personal data;
- ask us to transfer your personal data to a third party;
- object to how we are using your personal data; and
- withdraw your consent to us handling your personal data.
You also have the right to lodge a complaint with us or the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales. If you are based in the EU you can find your relevant supervisory authority here.
Please keep in mind that privacy law is complicated, and these rights will not always be available to you all of the time.